PT. Petrolink Services Indonesia is a global company that specializes in user-driven technology for the Energy Industry. We are currently looking for Jr. Real-Time Support Engineer to join our team. The main responsibility will be to set-up, configure, and support the real-time services. Coordinate set-ups with remote rig crews and our global team operations.
1.Jr. Real-Time Support Engineer
Qualifications and skills:
-Bachelor’s Degree in computer science or IT related major. Fresh graduates are welcome.
-Clear English communication expected in written and oral forms.
-Process Improvement, Reporting Skills.
-Excellent customer relationship and support.
-Ability to work in a team-oriented, collaborative environment.
-Have the following attitudes: include reliability, attention to detail, and functional troubleshooting/problem-solving skills.
-Oilfield experience is a plus.
-Candidates should be flexible and willing to travel at short notice. Duties and Responsibilities
-Understands fully that all data managed is client-specific and extremely confidential.
-Setting up Real-Time services and offerings. Coordinate set-up with the remote Real-Time teams.
-Configuring customer-specific projects based on standardized procedures.
-Working on assigned tasks from the team coordinators and Operations Manager.
-Troubleshooting data, software and service problems based on internal alerts and customer reports.
-Providing a very high quality of customer support and seeing that every issue is handled with the utmost care and attention IMPORTANT
-This position requires working in the shift system (day/night shift), 12 hours per day, 15-16 working days per month. Fresh graduates are welcome.
BENEFIT
-Net salary
-Allowances (eg. Night Shift, Coverage)
-BPJS Ketenagakerjaan, BPJS Kesehatan
If you’re passionate about the energy industry and evolving industry practices, please send your most
recent CV to
careers.indonesia@petrolink.com